Last updated: July 20, 2026

Support Center

LogFast by 617 Software Studio

1. Billing Support

Payment & Subscription Issues

For billing-related questions or issues, use the billing portal from the in-app menu or contact our support team at 617 Software Studio.

support@logfast.app

2. Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription at any time through your account settings or by emailing support@logfast.app. Your subscription will remain active until the end of your current billing period.

How does the voice recording feature work?

Tap the microphone and describe the workout you just completed. LogFast transcribes the note, reconstructs the workout, and gives you a review screen before saving it.

Can I export my data?

Self-serve export is being rebuilt for the workout-only product. Until it is available in settings, email support@logfast.app to request a copy of your workout data.

What payment methods do you accept?

We accept payment methods shown during secure Stripe Checkout. We do not offer refunds for partial billing periods; use the trial to evaluate Pro before the first charge.

Contact Us

Email Support

Get help via email. We typically respond within 48 hours.

support@logfast.app

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